Contact
Questions about sizing, orders or shipping? Reach the Cimarron team directly — we answer every message from our community.
Get In Touch
Whether you have a question about sizing, need an update on an order, or just want to talk about the work — we're here.
Email: info@blacktomexico.net
We answer every message, usually within one to two business days. If you've written and haven't heard back, check your spam folder before assuming we've gone quiet — then write again. We'd rather answer twice than leave you waiting.
Before You Write
A few things you may be able to sort out faster on your own:
Where's my order? Use the Track Your Order page with the tracking number from your shipping confirmation email.
What size am I? Our Size Guide has full measurements for every garment, plus a method for checking against a shirt you already own.
Returns and refunds? See our Refund Policy.
If your question is about a specific order, include your order number — it's in your confirmation email and starts with a #.
For Everything Else
Wholesale, collaborations, press, or community partnerships — same address, info@blacktomexico.net. Put the subject in the subject line and it'll get to the right place.